Outsourced Mac support solutions for creative minds
We offer tailored service and support to creative Mac users in West Yorkshire. Whether you're an individual freelancer needing regular technical support or a design studio wanting to upgrade your network and mail services, we're here to provide the highest level of support for all your IT needs.
How We Work
It's like having your own IT department...
We focus on the little guys - clients made up of fewer than 50 employees. That way, we're always on-hand and get to know them really well so we can work with them to create and provide IT solutions that work how they want to.
We focus on the little guys - clients made up of fewer than 50 employees. That way, we're always on-hand and get to know them really well so we can work with them to create and provide IT solutions that work how they want to.
…at a fraction of the cost
Our solutions are specifically designed for clients needing the availability of an IT department for those without full time IT support in the office, reducing costs - not service.
Our solutions are specifically designed for clients needing the availability of an IT department for those without full time IT support in the office, reducing costs - not service.
The complete package
We provide support to our client's existing IT infrastructure, not just the Macs. Things like wireless networks, broadband internet, printers and scanners - we provide support for it all and work with you to ensure new kit and upgrades are planned well in advance.
We provide support to our client's existing IT infrastructure, not just the Macs. Things like wireless networks, broadband internet, printers and scanners - we provide support for it all and work with you to ensure new kit and upgrades are planned well in advance.
Support that works for you
We offer full remote and on-site support via our online helpdesk, responding to requests by phone or email and arranging site visits if required.
We offer full remote and on-site support via our online helpdesk, responding to requests by phone or email and arranging site visits if required.
Why Outsourced?
Reduced costs
Our rates and contracts are substantially cheaper than hiring a dedicated IT person. We don't do minimum contracts - we want clients to stick with us because we offer the best service for them.
Our rates and contracts are substantially cheaper than hiring a dedicated IT person. We don't do minimum contracts - we want clients to stick with us because we offer the best service for them.
Planning for the future
We're firm believers that the #1 way to reduce IT problems is planning and being proactive (rather than reactive), which is why we'll work with you to design and implement roadmaps for any updates your IT systems.
We're firm believers that the #1 way to reduce IT problems is planning and being proactive (rather than reactive), which is why we'll work with you to design and implement roadmaps for any updates your IT systems.
Support beyond IT
We provide great documentation and training about your systems so that you can be ever more self-reliant for general queries - but we'll always only be a call or an email away.
We provide great documentation and training about your systems so that you can be ever more self-reliant for general queries - but we'll always only be a call or an email away.
We stay up to date - so you don't have to
Keeping up with the latest from Silicon Valley is a full time job in itself - that's why it should be our job and not our client's. We actively seek out the latest new things that might benefit them and suggest solutions accordingly.
Keeping up with the latest from Silicon Valley is a full time job in itself - that's why it should be our job and not our client's. We actively seek out the latest new things that might benefit them and suggest solutions accordingly.
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